Aventide uses a small number of companies to run the service. When one of them handles personal data that you put into Aventide about your clients and contacts, it is a sub-processor. Our Data Processing Addendum (DPA) explains the rules they follow.
How we tell you about changes. Before a new sub-processor starts handling your clients’ data, we update this page and email the account owner at least 15 days ahead. You can object by emailing support@aventide.ai within those 15 days (see DPA Section 8).
Where data lives. We run Aventide in the United States and keep our database there. Uploaded files are stored with Cloudflare R2. Some providers below run global networks; the “Where” column says what we know.
1. Sub-processors used for every account
Company | What it does for Aventide | Your clients’ data it handles | Where | Terms |
|---|---|---|---|---|
Vercel Inc. | Runs the Aventide app and its scheduled jobs; keeps app logs; routes requests to our AI provider (Vercel AI Gateway); runs the secure sign-in connection for some imports | Everything that passes through the app, including AI requests and replies in transit | United States (app servers); global edge network | |
Supabase Inc. | Our database, file storage and live updates | Everything you store in Aventide | United States (AWS) | |
Anthropic, PBC | AI models (Claude) behind Think, Sidekick, drafting, summaries, documents, web research and reading dates from uploaded documents | What you ask the assistant to work on: business and client details, email excerpts, meeting transcripts, contracts, documents you upload | Per provider | |
Cloudflare, Inc. | Stores uploaded files (R2); delivers files and turns them into previews, PDFs and phone-friendly photos and videos (Workers); bot protection on sign-up, log-in and public forms (Turnstile) | Contents of files you upload; IP address and browser signals of people using protected forms | Global network | |
Resend | Delivers email from Aventide to you and to your clients: signing links, invoices, portal sign-in links, booking confirmations, reminders | Recipient names and email addresses, and the email content | Per provider |
2. Optional sub-processors (only if you or a teammate turn on the feature)
Company | Feature | Your clients’ data it handles | Where | Terms |
|---|---|---|---|---|
ElevenLabs | Voice-to-text when you dictate in Aventide or send Sidekick a voice note or audio file | , which may mention clients. ElevenLabs keeps them in our account under its DPA until they’re deleted, and doesn’t use them to train its models | Per provider | |
Telegram | Sidekick on Telegram | Messages between you and Sidekick, which can name clients, amounts and dates. Telegram offers only its standard terms, not a data processing agreement | Per provider (global) | |
Meta Platforms (WhatsApp Business Platform) | Sidekick on WhatsApp | Same as Telegram | Per provider (global) | |
Slack | Sidekick in Slack | Same as Telegram | Per provider (global) |
3. Account and billing providers
These mainly handle your account with Aventide, not your clients’ data. We’re listing them so the picture is complete. Our Privacy Policy covers them. Outseta also holds the support messages you send us, which can include client details if you put them in.
Company | What it does | Data | Terms | |
|---|---|---|---|---|
Outseta | Sign-in, subscription billing, support messages, product email you sign up for | Your name, email, plan and billing status; your support messages | Per provider | |
Stripe | Card payments for your Aventide subscription (through Outseta) | Billing details. Card numbers stay with Stripe |
4. Services you connect (not our sub-processors)
You choose whether to connect these. Each one works under its own terms with you, and data moves between it and Aventide only in the ways you set up. They are not Aventide’s sub-processors: they’re your own providers. You can disconnect any of them in the Business Hub under Integrations (or, for social accounts, in Marketing).
Service | What happens when you connect it | Terms |
|---|---|---|
Google: Sign in with Google | We receive your Google name and email to sign you in | |
Google: Gmail (each teammate’s own) | Aventide reads your mail to show it in Inbox and drafts replies; it sends only the replies you approve. We store sender, subject, a short excerpt and drafts. Full messages are fetched when you open them, not stored, except in an assistant conversation where you asked about them | Same |
Google: Calendar (each teammate’s own) | Aventide reads and adds events on your main calendar for bookings and planning. Event details are read live, not stored, except in an assistant conversation where you asked about them and in daily briefs sent to you | Same |
Google: Meet (where available) | Meeting transcripts come into Meeting notes | Same |
Google: Search Console and Analytics | Read-only. We store small summaries (totals, top pages, search queries) | Same |
Google: YouTube | Uploads the videos you approve; reads your channel name and picture | Same |
Stripe: your payments account | Invoices, payments, payouts and your clients’ customer records. This is either your own Stripe account (through the Aventide Stripe App) or a Stripe account we create for you on our Stripe platform. Either way it’s your account, under Stripe’s terms with you. Aventide takes 0% of your payments. Disputes and refunds are handled in Stripe | |
Stripe Financial Connections | Read-only bank balances and transactions for accounts you link | |
Intuit QuickBooks | Syncs accounts and entries for Money | |
Zoom | Creates meeting links for your bookings | |
Granola, Fireflies, or another notetaker you connect by webhook | Meeting transcripts you choose to bring into Meeting notes | |
Riverside (where available) | Brings videos from your Riverside library into your marketing Library, and shows their transcripts | |
HoneyBook | One-time import of your clients, projects and payment records (Switch Kit) | |
Facebook, Instagram and Threads (Meta) | Publishes the posts you approve; reads your profile and post engagement | |
Same | ||
TikTok (where available) | Posts the videos you approve directly to your TikTok account | |
Bluesky | Publishes the posts you approve | |
WordPress | Publishes posts you approve to your own site | Your site’s host |
Framer | Publishes blog posts you approve to your own Framer site | |
Canva (each teammate’s own) | Imports designs into your Library | |
Your own webhook | Sends your inquiry-form submissions to an address you add | Your choice |
Not on this list
Our own website (aventide.ai) is hosted by Framer and uses Google Analytics and Google Fonts. That covers visitors to our site, not your clients’ data. See our Privacy Policy and Cookie Policy.
Google PageSpeed Insights receives only your public website address when you run an SEO scan. No personal data.
Change log
Date | Change |
|---|---|
October 7, 2026 | First published as its own page. Compared with the list in our earlier Privacy Policy: added Resend, ElevenLabs, Cloudflare’s file-conversion workers, the Vercel AI Gateway and the Sidekick messaging channels; removed Twilio, X (Twitter) and Mailchimp, which Aventide doesn’t use. |
Questions: support@aventide.ai