Legal

Additional Product Terms

Effective: October 7, 2026

These terms add to our Terms of Service (aventide.ai/terms) for the features below, and they’re part of the Terms. Words defined in the Terms mean the same thing here. If these terms conflict with the Terms, these terms win for the feature they cover. The Terms’ sections on disclaimers, limits on liability, indemnity and disputes (sections 15 to 18) apply to every feature on this page.

1. E-signatures, contracts and proposals

1.1 What Aventide does. Aventide lets you prepare contracts and proposals, sign them, and collect your client’s signature or acceptance online. Aventide provides the tool. Aventide is not a party to any agreement between you and your client. We aren’t responsible for whether either side keeps the agreement, and we don’t promise it can be enforced.

1.2 Templates and AI drafts. Our templates, and anything our AI drafts, are starting points, not legal advice. You choose the terms, the governing law, and whether a contract fits your situation. We recommend having a lawyer review agreements that matter. See our Legal Templates Disclaimer (aventide.ai/legal/templates).

1.3 How signing works.

  • You sign first. Every contract you send carries your signature, and we record which teammate signed it.

  • The version you send is frozen. Your client reviews and signs exactly that version. You can’t edit it after sending. To change it, revise it and send a new one.

  • Your client chooses electronic signing. Before signing, your client sees an Electronic Record & Signature Disclosure and must tick a box to agree to sign electronically. The disclosure explains their right to a paper copy and their right to withdraw that consent. If a client asks for paper or withdraws consent, it’s up to you to handle that with them.

  • Your client can decline. A decline is final for that version.

  • Proposals. When a client accepts a proposal online, we record the name they typed and the time they accepted.

1.4 How signers are identified.

We use email-link authentication. We send the signing link to the email address you enter, and the signer must confirm that address before they can sign. We don’t check government ID. If an agreement needs stronger identity checks, use a different signing method.

1.5 The record we keep. When a contract is signed, we seal it. The sealed record includes:

  • the signed document;

  • a SHA-256 fingerprint (hash) of the document;

  • an audit trail of each step: who sent, viewed, consented to, signed or declined it, and when.

For your client’s steps, the audit trail also includes their IP address and their device and browser details. Both you and your client get a signed PDF copy by email. The signed PDF doesn’t carry a certificate-based digital signature.

We keep this record as evidence of what was signed, but we can’t promise how a court will treat it. We keep signed records for as long as your account exists (Terms, section 13).

1.6 What not to sign here. Some documents can’t legally be signed electronically, or need extra formalities. Don’t use Aventide for them. Examples include:

  • wills and trusts;

  • family law matters;

  • court papers;

  • notices about utility shut-offs, foreclosure, eviction, insurance cancellation or product recalls;

  • documents that must be notarized or witnessed.

1.7 Deposits. If a contract includes a deposit, Aventide creates a deposit invoice when your client signs. Each contract has a setting, “Send invoice automatically after signing”. When it’s off, Aventide gets the invoice ready and asks for your approval before anything is sent. When it’s on, the invoice goes to your client as soon as they sign.

1.8 Signer data. Information about the people who sign is your clients’ data under section 6.3 of the Terms and the DPA. Give your clients any notice the law requires.

2. Getting paid

2.1 Your Stripe account. To take payments, you connect Stripe in one of two ways:

  • The Aventide Stripe App, which connects a Stripe account you already have.

  • A new Stripe account that we set up for you through Stripe Connect, on our platform.

Either way, your clients pay into your own Stripe account. Aventide doesn’t hold or receive your money, and takes 0% of your payments. Stripe charges its own fees.

2.2 Stripe’s terms. Payment processing services are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (together, the “Stripe Services Agreement”). By taking payments through Aventide, you agree to be bound by the Stripe Services Agreement, as Stripe may modify it from time to time. If you connect a Stripe account you already have, your existing agreement with Stripe also applies.

As a condition of Aventide enabling payment processing services through Stripe, you agree to give Aventide accurate and complete information about you and your business. You also authorize Aventide to share that information, and transaction information about your use of Stripe’s payment services, with Stripe.

2.3 Refunds and disputes.

  • Refunds go through Stripe, on your account. Some refunds can start from Aventide. For example, if you set a refund rule on a booking type, Aventide follows it when a client cancels. Stripe processes every refund.

  • Chargebacks and disputes are handled in Stripe, not in Aventide. You’re responsible for responding to them, and for any amounts Stripe takes back.

2.4 Your prices and taxes. You set your own prices, deposits, late fees and refund rules. You’re responsible for them, for telling your clients about them, and for any taxes on your sales. Aventide doesn’t file taxes for you.

2.5 QuickBooks. If you connect QuickBooks, Intuit’s terms apply. Payments your clients make through QuickBooks Payments (such as PayPal or Venmo) are between you, your client and Intuit.

2.6 Bank connections. If you connect a bank account, you do it through Stripe Financial Connections. You sign in to your bank on Stripe, and we never see your bank login. Aventide gets read-only balances and transactions to show you inside Aventide. We’re not a bank.

3. Smart Compliance

3.1 What it is. Smart Compliance tracks common federal and state filing and renewal deadlines for your business, such as annual reports and tax filing dates. It reminds you of them in the app and in your daily brief, and in any messaging apps you’ve linked.

3.2 It’s a reminder tool only. Aventide never files anything, pays any fee, or contacts any agency for you. Smart Compliance isn’t legal, tax or accounting advice.

3.3 It can be incomplete or out of date. We build our list of rules by hand, almost entirely from official government sources, and we check them from time to time. Rules can change between checks. The list doesn’t cover everything. For example, it leaves out:

  • city and county licenses;

  • sales and payroll tax registrations;

  • state income and payroll tax;

  • some first-year filings.

Due dates depend on the details you give us, such as your entity type, state and fiscal year. If our AI reads a date from a document you upload, check that date.

3.4 You’re responsible. You remain responsible for knowing and meeting every deadline that applies to you. Check dates with the agency or your adviser. We’re not liable for penalties, late fees, interest, loss of good standing, or any other loss from a reminder that is missed, late, wrong or never shown.

4. Messaging apps

4.1 Linking an app. You can use Aventide’s assistant in Telegram, WhatsApp and Slack. When you link one, you agree that Aventide can send you messages there. These include replies, approval requests, and any briefs and alerts you’ve set up.

4.2 Their terms apply. These apps are run by other companies (Telegram, Meta for WhatsApp, and Slack), and their terms and privacy policies apply. Messages pass through their systems. Messages may include business details, such as client names and amounts.

4.3 Keep it secure. Anyone who can use your linked phone or chat account can use Aventide as you, including approving actions. Keep your phone and chat accounts secure, and unlink a lost device right away.

4.4 Stopping. You can stop at any time by unlinking the app in Aventide. Your phone carrier’s or the app’s data rates may apply. We don’t send SMS text messages, and we don’t send marketing through these apps.

4.5 Availability. These apps’ providers can limit or end access, and if they do, the assistant may stop working there.

5. Client portals, booking pages and forms

5.1 Pages your clients use. Aventide gives you client portals, signing, booking and payment pages, and forms for your clients. They show your business’s name and branding, and may mention Aventide.

5.2 Who sees what. You decide who has access to a client portal and what’s shown in it. A client signs in through a link sent to an email address you’ve given access to. Remove anyone who shouldn’t have access.

5.3 Your policies. You’re responsible for your own booking, cancellation, refund and privacy terms, and for telling your clients about them. If you ask for marketing consent in a form, you’re responsible for its wording and for honoring it.

5.4 Misuse. We use bot checks on booking pages and forms, and limit repeated attempts on portal sign-in and signing links. We may block misuse, such as spam bookings or spam form submissions.

6. Emails we send for you, and your Inbox

6.1 Emails from Aventide. When Aventide emails your clients for you (for example invoices, signing links, portal links and booking confirmations), the email comes from an Aventide sending address and shows your business’s name. Where we have your email address, replies go to you.

6.2 Your Inbox. If you connect Gmail, your Inbox shows your client email. Replies you approve are sent from the connected Gmail account. A Gmail account you connect for yourself is yours alone, and your teammates don’t see its mail in Aventide. If you connect a shared team mailbox, everyone on the team can see it.

6.3 Your responsibility. You’re responsible for what you send, and for following email laws such as CAN-SPAM. Don’t use Aventide to send bulk or marketing email to people who haven’t agreed to receive it.

7. Meeting notes and transcripts

If you connect a meeting tool or notetaker (such as Granola, Fireflies or, where available, Google Meet), Aventide imports the transcripts and writes summaries. This section also applies to any recording you upload to Aventide or send to the assistant, such as an audio file or a voice note. Recording and transcription laws differ from state to state, and some, such as California and Washington, require everyone on the call to agree. You’re responsible for telling participants and for getting any consent the law requires. Summaries are AI output, so check them.

8. Social publishing

8.1 Posting. Aventide can post to accounts you connect, such as Facebook, Instagram, Threads, LinkedIn, TikTok, YouTube, Bluesky, WordPress and Framer. It posts only what you or a teammate has approved or scheduled. You’re responsible for your posts and for following each platform’s rules. Platforms can refuse, limit or remove posts, and can change their tools at any time.

8.2 YouTube. If you connect YouTube, you agree to be bound by the YouTube Terms of Service (youtube.com/t/terms). Google’s Privacy Policy (policies.google.com/privacy) also applies. You can remove Aventide’s access at any time in your Google Account security settings (myaccount.google.com/permissions).

9. Google services

9.1 Per person or per business.

  • Per person: Gmail, Google Calendar and Google Meet (where available). Each teammate connects their own Google account. Nobody else on the team reads that person’s mail or calendar, though teammates may see when they’re busy.

  • Per business: Search Console, Google Analytics, YouTube and a shared team mailbox connect to the business, so the whole team can see them.

9.2 How we use Google data. Aventide’s use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements. We use Google data only to provide the features you use. We never use it for advertising, and we don’t use it to train AI models.

Some features send Google data to our AI provider to produce what you asked for. Examples are email excerpts for drafting replies and meeting transcripts for summaries. Our Privacy Policy has the details. You can disconnect in the app, or at myaccount.google.com/permissions.

10. Imports from other tools

If you import data from another tool (such as HoneyBook), you confirm that you’re allowed to export that data and bring it into Aventide. Imports may be incomplete, so check what comes across.

Contact

Questions about these terms: support@aventide.ai
Second Spring Design Inc., doing business as Aventide, 522 W Riverside Ave, Spokane, WA 99201-0580

Legal

Additional Product Terms

Effective: October 7, 2026

These terms add to our Terms of Service (aventide.ai/terms) for the features below, and they’re part of the Terms. Words defined in the Terms mean the same thing here. If these terms conflict with the Terms, these terms win for the feature they cover. The Terms’ sections on disclaimers, limits on liability, indemnity and disputes (sections 15 to 18) apply to every feature on this page.

1. E-signatures, contracts and proposals

1.1 What Aventide does. Aventide lets you prepare contracts and proposals, sign them, and collect your client’s signature or acceptance online. Aventide provides the tool. Aventide is not a party to any agreement between you and your client. We aren’t responsible for whether either side keeps the agreement, and we don’t promise it can be enforced.

1.2 Templates and AI drafts. Our templates, and anything our AI drafts, are starting points, not legal advice. You choose the terms, the governing law, and whether a contract fits your situation. We recommend having a lawyer review agreements that matter. See our Legal Templates Disclaimer (aventide.ai/legal/templates).

1.3 How signing works.

  • You sign first. Every contract you send carries your signature, and we record which teammate signed it.

  • The version you send is frozen. Your client reviews and signs exactly that version. You can’t edit it after sending. To change it, revise it and send a new one.

  • Your client chooses electronic signing. Before signing, your client sees an Electronic Record & Signature Disclosure and must tick a box to agree to sign electronically. The disclosure explains their right to a paper copy and their right to withdraw that consent. If a client asks for paper or withdraws consent, it’s up to you to handle that with them.

  • Your client can decline. A decline is final for that version.

  • Proposals. When a client accepts a proposal online, we record the name they typed and the time they accepted.

1.4 How signers are identified.

We use email-link authentication. We send the signing link to the email address you enter, and the signer must confirm that address before they can sign. We don’t check government ID. If an agreement needs stronger identity checks, use a different signing method.

1.5 The record we keep. When a contract is signed, we seal it. The sealed record includes:

  • the signed document;

  • a SHA-256 fingerprint (hash) of the document;

  • an audit trail of each step: who sent, viewed, consented to, signed or declined it, and when.

For your client’s steps, the audit trail also includes their IP address and their device and browser details. Both you and your client get a signed PDF copy by email. The signed PDF doesn’t carry a certificate-based digital signature.

We keep this record as evidence of what was signed, but we can’t promise how a court will treat it. We keep signed records for as long as your account exists (Terms, section 13).

1.6 What not to sign here. Some documents can’t legally be signed electronically, or need extra formalities. Don’t use Aventide for them. Examples include:

  • wills and trusts;

  • family law matters;

  • court papers;

  • notices about utility shut-offs, foreclosure, eviction, insurance cancellation or product recalls;

  • documents that must be notarized or witnessed.

1.7 Deposits. If a contract includes a deposit, Aventide creates a deposit invoice when your client signs. Each contract has a setting, “Send invoice automatically after signing”. When it’s off, Aventide gets the invoice ready and asks for your approval before anything is sent. When it’s on, the invoice goes to your client as soon as they sign.

1.8 Signer data. Information about the people who sign is your clients’ data under section 6.3 of the Terms and the DPA. Give your clients any notice the law requires.

2. Getting paid

2.1 Your Stripe account. To take payments, you connect Stripe in one of two ways:

  • The Aventide Stripe App, which connects a Stripe account you already have.

  • A new Stripe account that we set up for you through Stripe Connect, on our platform.

Either way, your clients pay into your own Stripe account. Aventide doesn’t hold or receive your money, and takes 0% of your payments. Stripe charges its own fees.

2.2 Stripe’s terms. Payment processing services are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (together, the “Stripe Services Agreement”). By taking payments through Aventide, you agree to be bound by the Stripe Services Agreement, as Stripe may modify it from time to time. If you connect a Stripe account you already have, your existing agreement with Stripe also applies.

As a condition of Aventide enabling payment processing services through Stripe, you agree to give Aventide accurate and complete information about you and your business. You also authorize Aventide to share that information, and transaction information about your use of Stripe’s payment services, with Stripe.

2.3 Refunds and disputes.

  • Refunds go through Stripe, on your account. Some refunds can start from Aventide. For example, if you set a refund rule on a booking type, Aventide follows it when a client cancels. Stripe processes every refund.

  • Chargebacks and disputes are handled in Stripe, not in Aventide. You’re responsible for responding to them, and for any amounts Stripe takes back.

2.4 Your prices and taxes. You set your own prices, deposits, late fees and refund rules. You’re responsible for them, for telling your clients about them, and for any taxes on your sales. Aventide doesn’t file taxes for you.

2.5 QuickBooks. If you connect QuickBooks, Intuit’s terms apply. Payments your clients make through QuickBooks Payments (such as PayPal or Venmo) are between you, your client and Intuit.

2.6 Bank connections. If you connect a bank account, you do it through Stripe Financial Connections. You sign in to your bank on Stripe, and we never see your bank login. Aventide gets read-only balances and transactions to show you inside Aventide. We’re not a bank.

3. Smart Compliance

3.1 What it is. Smart Compliance tracks common federal and state filing and renewal deadlines for your business, such as annual reports and tax filing dates. It reminds you of them in the app and in your daily brief, and in any messaging apps you’ve linked.

3.2 It’s a reminder tool only. Aventide never files anything, pays any fee, or contacts any agency for you. Smart Compliance isn’t legal, tax or accounting advice.

3.3 It can be incomplete or out of date. We build our list of rules by hand, almost entirely from official government sources, and we check them from time to time. Rules can change between checks. The list doesn’t cover everything. For example, it leaves out:

  • city and county licenses;

  • sales and payroll tax registrations;

  • state income and payroll tax;

  • some first-year filings.

Due dates depend on the details you give us, such as your entity type, state and fiscal year. If our AI reads a date from a document you upload, check that date.

3.4 You’re responsible. You remain responsible for knowing and meeting every deadline that applies to you. Check dates with the agency or your adviser. We’re not liable for penalties, late fees, interest, loss of good standing, or any other loss from a reminder that is missed, late, wrong or never shown.

4. Messaging apps

4.1 Linking an app. You can use Aventide’s assistant in Telegram, WhatsApp and Slack. When you link one, you agree that Aventide can send you messages there. These include replies, approval requests, and any briefs and alerts you’ve set up.

4.2 Their terms apply. These apps are run by other companies (Telegram, Meta for WhatsApp, and Slack), and their terms and privacy policies apply. Messages pass through their systems. Messages may include business details, such as client names and amounts.

4.3 Keep it secure. Anyone who can use your linked phone or chat account can use Aventide as you, including approving actions. Keep your phone and chat accounts secure, and unlink a lost device right away.

4.4 Stopping. You can stop at any time by unlinking the app in Aventide. Your phone carrier’s or the app’s data rates may apply. We don’t send SMS text messages, and we don’t send marketing through these apps.

4.5 Availability. These apps’ providers can limit or end access, and if they do, the assistant may stop working there.

5. Client portals, booking pages and forms

5.1 Pages your clients use. Aventide gives you client portals, signing, booking and payment pages, and forms for your clients. They show your business’s name and branding, and may mention Aventide.

5.2 Who sees what. You decide who has access to a client portal and what’s shown in it. A client signs in through a link sent to an email address you’ve given access to. Remove anyone who shouldn’t have access.

5.3 Your policies. You’re responsible for your own booking, cancellation, refund and privacy terms, and for telling your clients about them. If you ask for marketing consent in a form, you’re responsible for its wording and for honoring it.

5.4 Misuse. We use bot checks on booking pages and forms, and limit repeated attempts on portal sign-in and signing links. We may block misuse, such as spam bookings or spam form submissions.

6. Emails we send for you, and your Inbox

6.1 Emails from Aventide. When Aventide emails your clients for you (for example invoices, signing links, portal links and booking confirmations), the email comes from an Aventide sending address and shows your business’s name. Where we have your email address, replies go to you.

6.2 Your Inbox. If you connect Gmail, your Inbox shows your client email. Replies you approve are sent from the connected Gmail account. A Gmail account you connect for yourself is yours alone, and your teammates don’t see its mail in Aventide. If you connect a shared team mailbox, everyone on the team can see it.

6.3 Your responsibility. You’re responsible for what you send, and for following email laws such as CAN-SPAM. Don’t use Aventide to send bulk or marketing email to people who haven’t agreed to receive it.

7. Meeting notes and transcripts

If you connect a meeting tool or notetaker (such as Granola, Fireflies or, where available, Google Meet), Aventide imports the transcripts and writes summaries. This section also applies to any recording you upload to Aventide or send to the assistant, such as an audio file or a voice note. Recording and transcription laws differ from state to state, and some, such as California and Washington, require everyone on the call to agree. You’re responsible for telling participants and for getting any consent the law requires. Summaries are AI output, so check them.

8. Social publishing

8.1 Posting. Aventide can post to accounts you connect, such as Facebook, Instagram, Threads, LinkedIn, TikTok, YouTube, Bluesky, WordPress and Framer. It posts only what you or a teammate has approved or scheduled. You’re responsible for your posts and for following each platform’s rules. Platforms can refuse, limit or remove posts, and can change their tools at any time.

8.2 YouTube. If you connect YouTube, you agree to be bound by the YouTube Terms of Service (youtube.com/t/terms). Google’s Privacy Policy (policies.google.com/privacy) also applies. You can remove Aventide’s access at any time in your Google Account security settings (myaccount.google.com/permissions).

9. Google services

9.1 Per person or per business.

  • Per person: Gmail, Google Calendar and Google Meet (where available). Each teammate connects their own Google account. Nobody else on the team reads that person’s mail or calendar, though teammates may see when they’re busy.

  • Per business: Search Console, Google Analytics, YouTube and a shared team mailbox connect to the business, so the whole team can see them.

9.2 How we use Google data. Aventide’s use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements. We use Google data only to provide the features you use. We never use it for advertising, and we don’t use it to train AI models.

Some features send Google data to our AI provider to produce what you asked for. Examples are email excerpts for drafting replies and meeting transcripts for summaries. Our Privacy Policy has the details. You can disconnect in the app, or at myaccount.google.com/permissions.

10. Imports from other tools

If you import data from another tool (such as HoneyBook), you confirm that you’re allowed to export that data and bring it into Aventide. Imports may be incomplete, so check what comes across.

Contact

Questions about these terms: support@aventide.ai
Second Spring Design Inc., doing business as Aventide, 522 W Riverside Ave, Spokane, WA 99201-0580

Legal

Additional Product Terms

Effective: October 7, 2026

These terms add to our Terms of Service (aventide.ai/terms) for the features below, and they’re part of the Terms. Words defined in the Terms mean the same thing here. If these terms conflict with the Terms, these terms win for the feature they cover. The Terms’ sections on disclaimers, limits on liability, indemnity and disputes (sections 15 to 18) apply to every feature on this page.

1. E-signatures, contracts and proposals

1.1 What Aventide does. Aventide lets you prepare contracts and proposals, sign them, and collect your client’s signature or acceptance online. Aventide provides the tool. Aventide is not a party to any agreement between you and your client. We aren’t responsible for whether either side keeps the agreement, and we don’t promise it can be enforced.

1.2 Templates and AI drafts. Our templates, and anything our AI drafts, are starting points, not legal advice. You choose the terms, the governing law, and whether a contract fits your situation. We recommend having a lawyer review agreements that matter. See our Legal Templates Disclaimer (aventide.ai/legal/templates).

1.3 How signing works.

  • You sign first. Every contract you send carries your signature, and we record which teammate signed it.

  • The version you send is frozen. Your client reviews and signs exactly that version. You can’t edit it after sending. To change it, revise it and send a new one.

  • Your client chooses electronic signing. Before signing, your client sees an Electronic Record & Signature Disclosure and must tick a box to agree to sign electronically. The disclosure explains their right to a paper copy and their right to withdraw that consent. If a client asks for paper or withdraws consent, it’s up to you to handle that with them.

  • Your client can decline. A decline is final for that version.

  • Proposals. When a client accepts a proposal online, we record the name they typed and the time they accepted.

1.4 How signers are identified.

We use email-link authentication. We send the signing link to the email address you enter, and the signer must confirm that address before they can sign. We don’t check government ID. If an agreement needs stronger identity checks, use a different signing method.

1.5 The record we keep. When a contract is signed, we seal it. The sealed record includes:

  • the signed document;

  • a SHA-256 fingerprint (hash) of the document;

  • an audit trail of each step: who sent, viewed, consented to, signed or declined it, and when.

For your client’s steps, the audit trail also includes their IP address and their device and browser details. Both you and your client get a signed PDF copy by email. The signed PDF doesn’t carry a certificate-based digital signature.

We keep this record as evidence of what was signed, but we can’t promise how a court will treat it. We keep signed records for as long as your account exists (Terms, section 13).

1.6 What not to sign here. Some documents can’t legally be signed electronically, or need extra formalities. Don’t use Aventide for them. Examples include:

  • wills and trusts;

  • family law matters;

  • court papers;

  • notices about utility shut-offs, foreclosure, eviction, insurance cancellation or product recalls;

  • documents that must be notarized or witnessed.

1.7 Deposits. If a contract includes a deposit, Aventide creates a deposit invoice when your client signs. Each contract has a setting, “Send invoice automatically after signing”. When it’s off, Aventide gets the invoice ready and asks for your approval before anything is sent. When it’s on, the invoice goes to your client as soon as they sign.

1.8 Signer data. Information about the people who sign is your clients’ data under section 6.3 of the Terms and the DPA. Give your clients any notice the law requires.

2. Getting paid

2.1 Your Stripe account. To take payments, you connect Stripe in one of two ways:

  • The Aventide Stripe App, which connects a Stripe account you already have.

  • A new Stripe account that we set up for you through Stripe Connect, on our platform.

Either way, your clients pay into your own Stripe account. Aventide doesn’t hold or receive your money, and takes 0% of your payments. Stripe charges its own fees.

2.2 Stripe’s terms. Payment processing services are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (together, the “Stripe Services Agreement”). By taking payments through Aventide, you agree to be bound by the Stripe Services Agreement, as Stripe may modify it from time to time. If you connect a Stripe account you already have, your existing agreement with Stripe also applies.

As a condition of Aventide enabling payment processing services through Stripe, you agree to give Aventide accurate and complete information about you and your business. You also authorize Aventide to share that information, and transaction information about your use of Stripe’s payment services, with Stripe.

2.3 Refunds and disputes.

  • Refunds go through Stripe, on your account. Some refunds can start from Aventide. For example, if you set a refund rule on a booking type, Aventide follows it when a client cancels. Stripe processes every refund.

  • Chargebacks and disputes are handled in Stripe, not in Aventide. You’re responsible for responding to them, and for any amounts Stripe takes back.

2.4 Your prices and taxes. You set your own prices, deposits, late fees and refund rules. You’re responsible for them, for telling your clients about them, and for any taxes on your sales. Aventide doesn’t file taxes for you.

2.5 QuickBooks. If you connect QuickBooks, Intuit’s terms apply. Payments your clients make through QuickBooks Payments (such as PayPal or Venmo) are between you, your client and Intuit.

2.6 Bank connections. If you connect a bank account, you do it through Stripe Financial Connections. You sign in to your bank on Stripe, and we never see your bank login. Aventide gets read-only balances and transactions to show you inside Aventide. We’re not a bank.

3. Smart Compliance

3.1 What it is. Smart Compliance tracks common federal and state filing and renewal deadlines for your business, such as annual reports and tax filing dates. It reminds you of them in the app and in your daily brief, and in any messaging apps you’ve linked.

3.2 It’s a reminder tool only. Aventide never files anything, pays any fee, or contacts any agency for you. Smart Compliance isn’t legal, tax or accounting advice.

3.3 It can be incomplete or out of date. We build our list of rules by hand, almost entirely from official government sources, and we check them from time to time. Rules can change between checks. The list doesn’t cover everything. For example, it leaves out:

  • city and county licenses;

  • sales and payroll tax registrations;

  • state income and payroll tax;

  • some first-year filings.

Due dates depend on the details you give us, such as your entity type, state and fiscal year. If our AI reads a date from a document you upload, check that date.

3.4 You’re responsible. You remain responsible for knowing and meeting every deadline that applies to you. Check dates with the agency or your adviser. We’re not liable for penalties, late fees, interest, loss of good standing, or any other loss from a reminder that is missed, late, wrong or never shown.

4. Messaging apps

4.1 Linking an app. You can use Aventide’s assistant in Telegram, WhatsApp and Slack. When you link one, you agree that Aventide can send you messages there. These include replies, approval requests, and any briefs and alerts you’ve set up.

4.2 Their terms apply. These apps are run by other companies (Telegram, Meta for WhatsApp, and Slack), and their terms and privacy policies apply. Messages pass through their systems. Messages may include business details, such as client names and amounts.

4.3 Keep it secure. Anyone who can use your linked phone or chat account can use Aventide as you, including approving actions. Keep your phone and chat accounts secure, and unlink a lost device right away.

4.4 Stopping. You can stop at any time by unlinking the app in Aventide. Your phone carrier’s or the app’s data rates may apply. We don’t send SMS text messages, and we don’t send marketing through these apps.

4.5 Availability. These apps’ providers can limit or end access, and if they do, the assistant may stop working there.

5. Client portals, booking pages and forms

5.1 Pages your clients use. Aventide gives you client portals, signing, booking and payment pages, and forms for your clients. They show your business’s name and branding, and may mention Aventide.

5.2 Who sees what. You decide who has access to a client portal and what’s shown in it. A client signs in through a link sent to an email address you’ve given access to. Remove anyone who shouldn’t have access.

5.3 Your policies. You’re responsible for your own booking, cancellation, refund and privacy terms, and for telling your clients about them. If you ask for marketing consent in a form, you’re responsible for its wording and for honoring it.

5.4 Misuse. We use bot checks on booking pages and forms, and limit repeated attempts on portal sign-in and signing links. We may block misuse, such as spam bookings or spam form submissions.

6. Emails we send for you, and your Inbox

6.1 Emails from Aventide. When Aventide emails your clients for you (for example invoices, signing links, portal links and booking confirmations), the email comes from an Aventide sending address and shows your business’s name. Where we have your email address, replies go to you.

6.2 Your Inbox. If you connect Gmail, your Inbox shows your client email. Replies you approve are sent from the connected Gmail account. A Gmail account you connect for yourself is yours alone, and your teammates don’t see its mail in Aventide. If you connect a shared team mailbox, everyone on the team can see it.

6.3 Your responsibility. You’re responsible for what you send, and for following email laws such as CAN-SPAM. Don’t use Aventide to send bulk or marketing email to people who haven’t agreed to receive it.

7. Meeting notes and transcripts

If you connect a meeting tool or notetaker (such as Granola, Fireflies or, where available, Google Meet), Aventide imports the transcripts and writes summaries. This section also applies to any recording you upload to Aventide or send to the assistant, such as an audio file or a voice note. Recording and transcription laws differ from state to state, and some, such as California and Washington, require everyone on the call to agree. You’re responsible for telling participants and for getting any consent the law requires. Summaries are AI output, so check them.

8. Social publishing

8.1 Posting. Aventide can post to accounts you connect, such as Facebook, Instagram, Threads, LinkedIn, TikTok, YouTube, Bluesky, WordPress and Framer. It posts only what you or a teammate has approved or scheduled. You’re responsible for your posts and for following each platform’s rules. Platforms can refuse, limit or remove posts, and can change their tools at any time.

8.2 YouTube. If you connect YouTube, you agree to be bound by the YouTube Terms of Service (youtube.com/t/terms). Google’s Privacy Policy (policies.google.com/privacy) also applies. You can remove Aventide’s access at any time in your Google Account security settings (myaccount.google.com/permissions).

9. Google services

9.1 Per person or per business.

  • Per person: Gmail, Google Calendar and Google Meet (where available). Each teammate connects their own Google account. Nobody else on the team reads that person’s mail or calendar, though teammates may see when they’re busy.

  • Per business: Search Console, Google Analytics, YouTube and a shared team mailbox connect to the business, so the whole team can see them.

9.2 How we use Google data. Aventide’s use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements. We use Google data only to provide the features you use. We never use it for advertising, and we don’t use it to train AI models.

Some features send Google data to our AI provider to produce what you asked for. Examples are email excerpts for drafting replies and meeting transcripts for summaries. Our Privacy Policy has the details. You can disconnect in the app, or at myaccount.google.com/permissions.

10. Imports from other tools

If you import data from another tool (such as HoneyBook), you confirm that you’re allowed to export that data and bring it into Aventide. Imports may be incomplete, so check what comes across.

Contact

Questions about these terms: support@aventide.ai
Second Spring Design Inc., doing business as Aventide, 522 W Riverside Ave, Spokane, WA 99201-0580